Description:
Educational Objectives:
*Sessions may be edited for content and to preserve confidentiality*
Outline:
Person of the Therapist: Introduction and Importance
John Norcross emphasizes that the therapist’s personality significantly affects treatment outcomes (5–9%).
Critiques the trend of reducing therapists to interchangeable service providers.
Stresses presence, skills, and personal therapy as essential to therapist development.
Reflective Practice and Avoiding Dichotomies
Wendell Ray Scott Miller urges therapists to examine their biases and stay present in the therapy moment.
Draws from the Palo Alto group’s focus on present-centered therapy.
Encourages ongoing self-reflection and identity formation as a therapist.
Therapist Personality as a Predictor of Success
Scott Miller discusses how therapist personality, not just techniques, predicts outcomes.
Highlights David F. Ricks’ study showing better results from therapists with strong relational qualities.
Advocates studying top performers and using outcome data to guide improvement.
Personal Experience and Model Fit
Michele Weiner-Davis shares how her parents’ divorce shaped her therapeutic values.
Stresses choosing a therapy model aligned with personal beliefs and preferences.
Reflects on how her own therapy experiences revealed the impact of therapist personality.
Therapist Self-Care
Norcross warns of burnout due to low reimbursements, client drops, and insurance denials.
Advocates organizational and individual focus on therapist well-being.
Miller recounts early influences (e.g., Virginia Satir) who emphasized self-care.
Training Effective Therapists
Miller calls for a “flight school” approach: skill drills, simulations, and varied practice.
Endorses using video review and supervision as core training tools.
Norcross stresses the need to teach relational basics and measure real-world effectiveness.
Personal Therapy and Supervision
Norcross and Miller stress personal therapy as a powerful growth tool for therapists.
Highlight the value of clinical supervision and video review in ongoing skill development.
Encourage active pursuit of feedback and reflection.
Client Preferences and Responsiveness
Norcross explains that demographic matches (gender, culture, etc.) don’t guarantee better outcomes—unless clients strongly prefer them.
Importance lies in therapist responsiveness to expressed client needs.
Therapists should honor preferences when voiced and remain adaptable.
Community and Group Practice Support
Miller promotes group supervision and community-based practices to combat isolation.
Emphasizes peer support and shared learning to improve performance.
Suggests collaboration helps therapists refine their methods and stay grounded.
Identifying and Learning from Top Therapists
Miller shares research using outcome metrics to identify high-performing therapists.
Encourages use of standardized tools to measure client progress.
Stresses continuous development, feedback, and learning from effective practitioners.
Scott D. Miller, Ph.D., is the founder of the International Center for Clinical Excellence an international consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavioral health services. Dr. Miller conducts workshops and training in the United States and abroad, helping hundreds of agencies and organizations, both public and private, to achieve superior results.
John C. Norcross, PhD, is an eminent professor, psychologist, and specialist in psychotherapy, behavior change, and self-help.He is Distinguished Professor of Psychology at the University of Scranton and Adjunct Professor of Psychiatry at SUNY Upstate Medical University.[3] He also maintains a part-time practice of clinical psychology in Scranton, Pennsylvania.
Wendel A. Ray, Ph.D, is Hammond Endowed Professor of Education and Professor of Family System Theory in the Marriage & Therapy Program, at The University of Louisiana-Monroe (ULM). The former Director of the Mental Research Institute (MRI) in Palo Alto, California, as well as a former member of the MRI Brief Therapy Center, and the MRI Strategic Family Therapy Project, Dr. Ray continues to serve as an MRI Senior Research Fellow.
Michele Weiner-Davis, LCSW is the Founder of The Divorce Busting Center in Boulder, Colorado. She is a popular TEDx speaker and the author of eight books including, Healing From Infidelity, and the bestselling Divorce Busting and The Sex-Starved Marriage. She is the recipient of several prestigious awards including the Outstanding Contribution to Marriage and Family Therapy Award from AAMFT.